Sports / Casino
be345 is clear about what personal information we collect from you, why we hold it and what choices you have over it. This policy applies to all account interactions on be345, and your continued use of the platform means you have read and understood what is written here.
When you open an account on be345, we collect the details you provide during registration — your name, contact address, and the payment method you link to your wallet. Where you connect a local payment channel such as bKash, Rocket or Bank Transfer, we record the transaction reference and wallet identifier needed to process and reconcile that activity on your account. We do not store full card or mobile banking credentials on our servers; those are handled through the payment provider's own secure flow. Beyond registration, we log your session activity — the pages you visit, the games you open and the device type you use to reach be345. This data helps us keep the account experience consistent across mobile and desktop access. We also hold support correspondence so our team can follow up accurately if you raise a question a second time. Retention periods vary by data category and are governed by the applicable rules in the jurisdiction where your account is registered. Access to and use of this platform depends on your local law and eligible regions. We do not sell personal data to third parties for marketing, and we do not share wallet or transaction details outside the operational partners needed to run the service.
This policy covers the data we process directly through be345 — your account registration, your in-session behaviour and your payment activity on the wallet we operate. It does not extend to external services you reach from our pages, and it does not override the separate terms published by your mobile banking provider when you use bKash, Rocket or Bank Transfer to move funds.
Your login credentials, email address and account profile details fall fully under this policy. We control how that data is stored, who can view it inside our team and when it is deleted if you close your account.
Payment references linked to bKash, Rocket or Bank Transfer activity on your wallet are covered here for reconciliation and dispute purposes. The payment providers themselves operate under their own privacy terms for the mobile banking side of the transaction.
Session data — which pages you open, how long you stay, which game category you enter — is collected and retained by us under this policy. It is used to maintain account consistency and is not passed to game studios for individual profiling.
Links to external sites, payment gateways and any provider interface that opens outside be345 are outside our policy scope. We are not responsible for how those services collect or use your information once you leave our domain.
You have real choices under this policy, and we have built straightforward paths to exercise them. If you want to see the personal information we hold on your account, you can submit a data access request through our support channel and we will respond with a summary of the records tied to your account identifier. If any detail is incorrect — your contact address, your registered name or the payment alias linked to your wallet — you can raise a correction request and our account team will update it after verifying your identity through the standard account confirmation step shown in your profile. Where you believe data is being held beyond the period needed for the stated purpose, you can ask us to review the retention on that specific record. We do not make that review automatic, but we treat every request as a priority task. Your rights under this policy depend on the applicable law in your registered jurisdiction, and what is available to you may vary based on your eligible region.
Submit a data access request via the support route on be345. We will respond with a structured summary of the personal data held under your account identifier.
Open a correction request if your registered name, contact address or payment alias is wrong. Our account team will update the record after the identity confirmation step shown in your profile.
If you believe we are holding a specific record beyond its stated purpose, write to us through the published support route and ask for a retention review on that item. We treat each request individually.
For any question not covered by the steps above, use the support contact path to reach our team directly. Include your account reference number so we can locate your records without delay.
If you have a question about this privacy policy, a concern about data we hold on your account, or a correction request that needs our attention, the paths below are the ones to use. We respond to privacy-related queries through our published support channels — please include your account reference when you write so we can match your request to the correct record without asking for it again.
Send your privacy query or data request to the support email address listed in the Contact section of be345. Include your account reference number for faster handling.
Open the live chat widget on be345 to ask a question about this policy in real time. For data access or correction requests, our team will direct you to the written request route.
The Help Centre on be345 contains published articles on account privacy, data requests and the steps to update your wallet details. Check there first for step-by-step guidance before submitting a direct request.
We keep data handling practices consistent and aligned with the purposes stated in this policy. Below are the four areas we want you to understand before you make decisions about your account.
We use cookies to maintain your logged-in session and to remember display preferences across visits on mobile and desktop. You can manage cookie behaviour through your browser settings. Disabling session cookies may affect how certain account pages load on be345.
Account access on be345 is protected through the authentication step shown on the login page. We do not store plain-text passwords. If you suspect unauthorised access, use the account recovery path in your profile to secure your credentials immediately.
We hold account data for as long as your account remains active and for any further period required by the applicable rules in your registered jurisdiction. When an account is closed, we follow the documented deletion process for each data category, which varies by record type.
When we update this policy, we publish the revised version at the same URL on be345 and note the change date at the top of the document. Continued use of the platform after a policy update means you accept the revised terms. Check this page periodically if you want to stay current.
These questions cover what our account holders ask most often about how be345 handles personal data, session records and the rights available to them under this policy.
We collect your registration details — name, contact address and the payment method you link to your wallet. Where you use bKash, Rocket or Bank Transfer, we record the transaction reference needed for reconciliation. We also log session activity to keep your account consistent across devices.
We do not sell personal data to third parties for marketing. We share only what is operationally necessary — for example, a payment reference passed to the processing partner for a bKash or Bank Transfer transaction. Game studios do not receive individually identifiable account data from us.
Submit a data access request through the support email or live chat route on be345. Include your account reference number. We will compile a structured summary of the records tied to your account and respond through the same channel you used to contact us.
Yes. Open a correction request via the published support route and specify which detail is wrong — your name, contact address or the payment alias linked to your wallet. Our account team will ask you to complete the identity confirmation step shown in your profile before making any change.
Retention periods vary by data category and are governed by the rules applicable in your registered jurisdiction. After account closure, we follow a documented deletion process for each record type. If you want to know the retention period for a specific record, contact us through the support route.
This policy covers the transaction references we record on your be345 wallet for reconciliation and dispute purposes. The mobile banking side of your bKash or Rocket activity is governed by those providers' own privacy terms. We recommend reading their policies for the full picture.
We publish the revised version at the same URL on be345 and note the update date at the top of the document. Continuing to use the platform after an update means you accept the revised policy. Check this page periodically to stay informed of any changes that may affect your account.